AppleCare Protection Plan MA520LL/A for iMac Technical Details

• Extend repair and telephone support coverage of your iMac to three years
• Onsite service for desktop computers (not available in all areas)
• Provides dedicated access to web-based support resources and powerful diagnostic tools
• AirPort Extreme Card, AirPort Express or AirPort Extreme Base Station, and Apple RAM included the coverage
• Can be added at any time during the computer's one-year Apple hardware warranty

AppleCare Protection Plan MA520LL/A for iMac Description

Amazon.com Product Description
Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. The AppleCare Protection Plan for iMac (MA520LL/A) extends the complimentary coverage on your iMac to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, onsite repairs for desktop computers, web-based resources, and TechTool Deluxe from Micromat--all for one economical price.

This comprehensive AppleCare Protection Plan covers your iMac, as well as an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM purchased for your iMac.

Extend your coverage to three years of service and expert telephone technical support.

One Number to Call for Help
Get direct telephone access to Apple's own technical support group, the people who know your system best. Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated system. Just one phone call can help resolve most issues with your Mac because AppleCare representatives can help troubleshoot Apple hardware, the Mac operating system, and many Apple consumer applications, including iLife, iWork, Jam Packs, iChat AV, Mail, Safari, iCal, iSync, AppleWorks, and QuickTime.

Convenient Repair Options
The AppleCare Protection Plan ensures that Apple-certified technicians will perform repairs using genuine Apple parts. With this plan, parts and labor will be covered for three years from the date of purchase of your Apple computer, two years beyond the one-year limited warranty. This plan includes onsite service for desktop computers as well as global repair coverage, which can be very important if you travel abroad.

Coverage Information
The AppleCare Protection Plan is subject to terms and conditions, which are provided on the AppleCare Protection Plan website.

• To qualify for the AppleCare Protection Plan, your product must be within its one-year Apple hardware warranty.
• A separate AppleCare Protection Plan must be purchased for each Apple system to be covered.
• Onsite service for desktop computers is available within a 50-mile (80-kilometer) radius of an Apple authorized onsite service provider in the country where the plan is purchased and enrolled.
• The AppleCare Protection Plan covers an Apple keyboard and mouse when they are included with a covered product. An AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM are included in the coverage of the computer with which they are used.

Frequently Asked Questions
Can I purchase the AppleCare Protection Plan anytime? You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Your eligibility for coverage under the AppleCare Protection Plan starts from your hardware purchase date. Apple strongly recommends that you purchase the AppleCare Protection Plan when you purchase your Apple product to maximize the additional benefits provided under the plan. What service options does the AppleCare Protection Plan offer? Apple may provide service through one or more of the following options: carry-in service (to Apple retail stores or Apple Authorized Service Providers), direct mail-in service, onsite service (for desktop computers), or Do-It-Yourself (DIY) parts (so you can service your own product). What does "global repair coverage" mean? If you take your Apple hardware with you when you travel and happen to need repair service, the AppleCare Protection Plan offers global repair coverage. You can either go to an Apple retail store or contact Apple for information on how to obtain service. Service will be limited to the options available in the country where service is requested. Service options, parts availability, and response time vary according to country. Please see the AppleCare Protection Plan Terms and Conditions for complete details. When I purchase the AppleCare Protection Plan, do I need to register it? If you purchase your AppleCare Protection Plan and your covered product separately or elsewhere, you will need to register your AppleCare Protection Plan. Your AppleCare Protection Plan coverage starts from your hardware purchase date. Registering your AppleCare Protection Plan at a later date does not extend your coverage.

Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. The AppleCare Protection Plan for iMac (MA520LL/A) extends the complimentary coverage on your iMac to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, onsite repairs for desktop computers, web-based resources, and TechTool Deluxe from Micromat--all for one economical price.

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AppleCare Protection Plan MA520LL/A for iMac Reviews

Might as well buy it - you're going to have to , February 17, 2007

By T Arthur (PA ,USA) - Apple's warranty on the iMac is 3 months telephone support and 3 years hardware. However, in my experience, Apple won't honor their hardware warranty unless you buy the extended support plan.

After 4 months, I started having problems with the Mighty Mouse (see that product's Amazon listing for its own support problems).

I attempted to report the issue to Apple by telephone to ask how to get the hardware issue resolved under warranty. I explained what I had done to reconfigure the mouse, and was told "I'm sure I could help you resolve it with configuration, but you'll either need to pay $50 for AppleCare Protection Plan MA520LL/A for iMac incident or get the care plan."

I got the care plan. Then I called back and gave the same explanation. AppleCare Protection Plan MA520LL/A for iMac time I was immediately told that the mouse needed to be replaced under warranty.

The support under the plan is OK. It's deceptive that Apple doesn't include this cost in the price of the product. Unless you have no problems with it, and that seems unlikely these days, you'll need it.

Arrive on time., September 11, 2007

By Hilario Guanipa "bobmartinez" (Caracas. Venezuela) - Talking about the order: it came on time and perfect conditions. Talking about the product: it is sadly a must have because apple produce excellent products but that always fail in something so better have it guys.

I love my iMac G5, but..., May 17, 2007

By JT (SAINT LOUIS, MO United States) - ...I've had two defective power supplies and a bad logic board in the 2+ years I've owned it. Both occurred after the 1 year warrantee had expired. Fortunately, I had purchased Applecare, so I just took my iMac to the local Apple store. They fixed it, and I had it back, good as new, the next day.

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